Development and innovation, fundamental values at SkyTel
SkyTelwas born as a Telecommunications companyin Latin Americaand went through several transformations in its 30 years ofhistory to become the leading company inbusiness process outsourcing, BPO,what is today Thecompany evolved rapidly along with advancestechnologies in the world, incorporating new services andexpanding through
from various industries.
87% of people are willing to pay more for a better experience, but only 1% of Companies meet expectations.
At SkyTel we understand that the customer experience is critical to our success. Building a 100% experience-focused culture , which is critical to long-term success. We believe that emotional connection is vital to delivering an exceptional experience and we strive to understand the needs and desires of our clients and patients,
Creating personalized experiences that always arouse positive emotions. Offering solutions that adapt to the individual preferences of each user.
We take advantage of artificial intelligence to further improve this experience, personalizing our services, optimizing each stage of the experience.
We pride ourselves on exceeding the expectations of our clients and patients, building a culture that is centered on them and creating emotional connections that last.
Join us and discover a more human experience.






INCREASE
Avanza Uruguay and Unitono Brazil are now part of SkyTel
In 2020, SkyTel merged with Empresa Avanza de Uruguay and in 2021, Unitono Brasil joined this merger. or Knowledge Assumption

Our main capital
is the human
SkyTel has established itself in different lines of business in more than 20 years of activity.
Our Team

Esteban Alvarez
Commercial manager


Santiago Tripodi
Commercial manager


leonardo vasquez
Account Executive Iberia


Marcos Passarini
CEO


Jerome Vargas
CTO


Federico Roiter
Medical Unit Director


Ivan Diamint
Strategy and PMO Director


Marcelo Vilela
Director of Operations Brazil


Adriana Sechi
Director of Uruguayan Operations


Norbert Nastri
Director of Administrationand Human Rights Brazil


Diana Ponce
Head of Growth


Adolfo Mendieta
I+D Manager


Enrique Roman
Digital Transformation Manager


Darwin Freiganes
Technology Manager


Gabriela Farias
Human resources manager


Martin Saad
WorkForce Manager

ACKNOWLEDGMENTS
Delivering the best technology and processes to our clients

Re-Certification in Customer Experience Management.
year 2023

Certification in Standard 27001 to our Uruguay Site.
year 2023

Certification in Standard 9001 to our Uruguay Site.
year 2023

National Award "Excellence in the customer interaction industry"
Year 2017

National Award "Excellence in the customer interaction industry"
Year: 2017

National Award "Excellence in the customer interaction industry"
Year: 2017

National Award "Excellence in the customer interaction industry"
Year: 2017

National Award "Excellence in contact centers" 1st edition
Year: 2016
Optimize your business now
Let's design together a solution for your operations, managing to increase productivity.
Contact us today and start increasing your sales.