Development and innovation, fundamental values at SkyTel

SkyTelwas born as a Telecommunications companyin Latin Americaand went through several transformations in its 30 years ofhistory to become the leading company inbusiness process outsourcing, BPO,what is today Thecompany evolved rapidly along with advancestechnologies in the world, incorporating new services andexpanding through
from various industries.

87% of people are willing to pay more for a better experience, but only 1% of Companies meet expectations.

At SkyTel we understand that the customer experience is critical to our success. Building a 100% experience-focused culture , which is critical to long-term success. We believe that emotional connection is vital to delivering an exceptional experience and we strive to understand the needs and desires of our clients and patients,

Creating personalized experiences that always arouse positive emotions. Offering solutions that adapt to the individual preferences of each user.

We take advantage of artificial intelligence to further improve this experience, personalizing our services, optimizing each stage of the experience.

We pride ourselves on exceeding the expectations of our clients and patients, building a culture that is centered on them and creating emotional connections that last.

Join us and discover a more human experience.

INCREASE

Avanza Uruguay and Unitono Brazil are now part of SkyTel

In 2020, SkyTel merged with Empresa Avanza de Uruguay and in 2021, Unitono Brasil joined this merger. or Knowledge Assumption

Our main capital
is the human

SkyTel has established itself in different lines of business in more than 20 years of activity.

Our Team

Esteban Alvarez

Esteban Alvarez

Commercial manager

6297a2f1e01809629f113598
Santiago Tripodi

Santiago Tripodi

Commercial manager

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leonardo vasquez

leonardo vasquez

Account Executive Iberia

6297a2f1e01809629f113598
Marcos Passarini

Marcos Passarini

CEO

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Jerome Vargas

Jerome Vargas

CTO

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Federico Roiter

Federico Roiter

Medical Unit Director

6297a2f1e01809629f113598
Ivan Diamint

Ivan Diamint

Strategy and PMO Director

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Marcelo Vilela

Marcelo Vilela

Director of Operations Brazil

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Adriana Sechi

Adriana Sechi

Director of Uruguayan Operations

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Norbert Nastri

Norbert Nastri

Director of Administrationand Human Rights Brazil

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Diana Ponce

Diana Ponce

Head of Growth

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Adolfo Mendieta

Adolfo Mendieta

I+D Manager

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Enrique Roman

Enrique Roman

Digital Transformation Manager

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Darwin Freiganes

Darwin Freiganes

Technology Manager

6297a2f1e01809629f113598
Gabriela Farias

Gabriela Farias

Human resources manager

6297a2f1e01809629f113598
Martin Saad

Martin Saad

WorkForce Manager

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ACKNOWLEDGMENTS

Delivering the best technology and processes to our clients
copc_Customer-Experience-standard-Certified-no-year-CMYK

Re-Certification in Customer Experience Management.

year 2023

Screenshot 2023-07-24 at 19.44.07

Certification in Standard 27001 to our Uruguay Site.
year 2023

Screenshot 2023-07-24 at 19.44.48

Certification in Standard 9001 to our Uruguay Site.
year 2023

Logopamoic

National Award "Excellence in the customer interaction industry"

BEST TECHNOLOGICAL CONTRIBUTION
ORO

Year 2017

Logopamoic

National Award "Excellence in the customer interaction industry"

THE PAYMENT
BEST CONTACT CENTER OPERATION

Year: 2017

Logopamoic

National Award "Excellence in the customer interaction industry"

BEST PROCESS OUTSOURCING OPERATION - BPO
THE PAYMENT

Year: 2017

Logopamoic

National Award "Excellence in the customer interaction industry"

ORO
BEST SALES MANAGEMENT

Year: 2017

Logopamoic

National Award "Excellence in contact centers" 1st edition

BEST OUTSOURCED PROCESS OPERATION
THE PAYMENT

Year: 2016

6 Operating Sites

Global personalized attention

Brazil

Sao Paulo

Uruguay

Montevideo

Argentina

Buenos Aires

Paraguay

Assumption

Spain

Madrid

Dominican rep

I'm. Domingo

Optimize your business now

Let's design together a solution for your operations, managing to increase productivity.

Contact us today and start increasing your sales.

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