Finance and Human Resources

Improve the processes with the greatest impact in the cash register of your company and control the absenteeism of the personnel

Oriented to achieve the best CX & Patient X, we optimize the omnichannel communication of your Company, centralizing management at each point of contact.

93

Average Conversion Rate

50

Traffic Generated

What solutions can we offer you to improve financial or HR processes?

Centralize the Administration, Finance and HR processes in a CSC (Shared Service Center) specialized in Health . We help you achieve a significant reduction in operating costs and an improvement in your processes.

 
 
Pre-default management

Pre-default management

Monitoring, control and collections on your client portfolio before expiration.

 
Early default management

Early default management

Collection of your client portfolio from 30 to 60 days due, maintaining the quality of customer service.

 
 
Average default management

Average default management

Portfolio collection from 60 to 120 days, we manage to collect your portfolio without losing the client.

Supplier Administration

Supplier Administration

We centralize attention to suppliers, invoice allocations, approvals and payment dates.

 
Absenteeism Control

Absenteeism Control

We centralize the news of human resources. We control and monitor the presenteeism and absenteeism of the personnel.

 

Main features

  • Integration of our notification and monitoring platforms to the ERP of your institution.

    Integration of our notification and monitoring platforms to the ERP of your institution.

  • State-of-the-art technology for customer and payment tracking.

    State-of-the-art technology for customer and payment tracking.

  • CRM and specialized Workflow to manage each process flow according to the policies defined for each portfolio segment and tranche.

    CRM and specialized Workflow to manage each process flow according to the policies defined for each portfolio segment and tranche.

  • Platform for monitoring HR news, absenteeism control, and notifications.

    Platform for monitoring HR news, absenteeism control, and notifications.

  • BI tools to identify the appropriate results on the management of each process.

    BI tools to identify the appropriate results on the management of each process.

Our clients

Shall we talk about your current challenges?

We look forward to meeting you, talking about CX & Patient Engagement and, our favorite part, learning how we can improve customer or patient care in the short term.

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