Customer and Patient Experience Management, Innovative Solutions for your Business

+5491133252499 Parque Austral - Pilar - Buenos Aires - Argentina

Digital Transformation

Generate the digital changes your business needs to become a competitive industry.

What solution do we provide for the Digital Transformation your company needs?

We are experts in the implementation of digital channels to serve your patients, moderate your social networks and/or generate more leads and sales for your health plans.

Digital Agency

Digital Agency

We provide the strategy, content and media buying necessary for your products and services to be properly positioned in the new digital world.

Social Media Management

Social Media Management

We manage all contacts with your patients on all social networks, providing traceability of all communications.

WhatsApp

WhatsApp

Implement this powerful mass communication channel on certified technology and official channels.

Web Development and Online Chat

Web Development and Online Chat

We develop, maintain and manage your website along with your communication channels to support 7 x 24 365 to all your patients.

BOTs

BOTs

We developed cognitive intelligence to automate low-value and repetitive tasks throughout Slaud's CSC (Shared Service Center).

Main characteristics

  • Digital Team with a high level of knowledge in the Healthcare Industry.

  • We guarantee the customer the reduction of their costs by relieving all their analog processes and working on the digitalization of the same.

  • State-of-the-art technology with omnichannel management capacity that allows the integration of more than 7 communication channels under the same platform (Networks, Mail, SMS, WHAPP, Mail, Voice, Chat, etc).

  • Development of BOTs to optimize operating costs by automating the most repetitive processes.

  • We integrate all digital channels and processes to our Healthcare CRM to provide our clients with the possibility of having an adequate ROI.

Our customers

Shall we talk about your current challenges?

We look forward to meeting you, talking about CX & Patient Engagement and, our favorite part, learning how we can improve customer or patient care in the short term.

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